Ottoflow is a boutique process improvement practice for small to mid size businesses to help scale to the next level. We baseline your process with proven discipline, then implement AI (When Needed!) to how your team actually works. Process improvement with real results.
Works seamlessly with your stack
Tailored to the workflows that consume payroll hours: we improve the process first, then fit the AI to it. Never the reverse, never a template.
Automate repetitive tasks and connect your tools with powerful, tailored n8n workflows. No templates, no guesswork.
Deploy smart chatbots and AI agents that handle support, replies, and tasks, fully integrated with your stack.
Clean, analyze, and summarize your data automatically, with reports delivered straight to your inbox.
Automate lead management, CRM updates, and follow-ups to keep your pipeline flowing effortlessly.
The DMAIC method
Every engagement follows the same five steps (Define, Measure, Analyze, Improve, Control), so what we build is tailored to a process we have actually measured, never fitted from a template.
Step 1 · Define
Before touching anything, we pin down the outcome you care about and the Critical-to-Quality checkpoints that decide it, so improvement is measured, not assumed.
Illustration of a Critical-to-Quality checklist with the checkpoint names hidden.
Illustrative structure. Your figures are revealed live on the call.
Straight answers about how we measure, build, and price the work.
Ottoflow is a boutique process improvement firm for small and mid-size businesses. We measure how your work actually flows, on your website and in your operations, find the few causes that cost you the most, fix them with solutions tailored to your team, and prove the improvement with before-and-after numbers.
Five steps: define what matters, measure a baseline, analyze which causes drive most of the loss, improve them, and put controls in place so the gain holds. Every engagement starts with a measured baseline, and nothing is declared better until the re-measurement says so.
In your numbers, not ours: hours recovered each week, response times, booked jobs, days to close the books, defects on a fixed checklist. We record the baseline before any change and re-measure after, so the result is a comparison anyone can read. No statistics background required.
No. The method is consistent; the solution never is. We fit tools to the process we measured, including automation and AI where, and only where, it genuinely helps, rather than fitting your business to a template.
Two easy doors: run the free website audit for an instant, measured read on your site, or book a free 20-minute call and we will baseline the workflow that eats the most hours.
Twenty minutes with the people who do the work. We'll baseline one process and show you what a tailored improvement returns. Measured, not promised.
